CLOCK MOBILITY GRAND RAPIDS MICHIGAN
Clock Mobility Grand Rapids is our headquarters and flagship store at 6700 Clay Ave SW, Grand Rapids, MI 49548, near US-131 exit 76 (68th St SW). It is the one Clock store that does everything under one roof: wheelchair van sales, rentals and service, Bruno stairlifts, vehicle lifts for scooters and wheelchairs, AccessATop, ramps and vertical platform lifts, and Permobil power wheelchair fittings and repairs with our ATP. We serve Grand Rapids and the towns around it, including Wyoming, Kentwood and Hudsonville; call (616) 698-9400 to reach the store.
| Sunday | Closed |
| Monday | 8:00 am – 5:00 pm |
| Tuesday | 8:00 am – 5:00 pm |
| Wednesday | 8:00 am – 5:00 pm |
| Thursday | 8:00 am – 5:00 pm |
| Friday | 8:00 am – 5:00 pm |
| Saturday | Closed, by appointment |
6700 Clay Ave SW, Grand Rapids, MI 49548
(616) 698-9400
CHOOSE FROM THESE PRODUCTS AND SERVICES IN GRAND RAPIDS, MICHIGAN
What we offer in Grand Rapids
Wheelchair accessible vans
The Grand Rapids store is where Clock began, and it is our flagship for van sales. You can see new and used BraunAbility and VMI side-entry and rear-entry conversions and take a test drive. Trade in your current vehicle on the trade-in page, then pick the van up on Clay Ave or have it delivered to your home. Browse current stock on the wheelchair van inventory page; lease and finance offers change monthly, so ask the store for the current terms.
Wheelchair van rentals
Grand Rapids is one of our four rental pickup locations. Pick up a rear-entry or side-entry minivan or a full-size van for a weekend at Frederik Meijer Gardens, a week of family visits, or a month or longer; for an added fee we deliver it to an agreed location instead. Many customers rent first to “try before you buy”. Scooters and portable ramps can also be rented. Request dates and a quote on the wheelchair van rentals page.
Wheelchair van service
Our Grand Rapids service team works on ramps, kneeling systems, tie-downs, lifts and conversion electronics on BraunAbility, VMI and other conversions, and the team also makes unique modifications and conversions on vehicles of all types. The service bay keeps the same hours as the store, Monday to Friday, 8:00 am to 5:00 pm, with Saturday by appointment. Book on the service page or call (616) 698-9400.
Scooter and wheelchair lifts for your vehicle
If you want to keep your own car, SUV or truck, a vehicle lift can carry a scooter or power chair for you. Grand Rapids sells and installs all Bruno and Harmar lift types, including hitch-mounted, inside-the-vehicle and boom-style models. We check your vehicle, your mobility device and how you load it before recommending a lift, and a typical fitting takes 3 to 4 hours depending on make and model. See the options and how fitting works on the vehicle lifts and equipment page.
AccessATop truck cap and lift
AccessATop is an automatic truck cap that lifts and lowers so a wheelchair or scooter rides in the bed, protected from the weather. It suits many full-size GM, Ford, Ram and Toyota pickups, and it can be paired with a Braun Turny seat. Grand Rapids sells and installs AccessATop, and Randy Koetje is the Grand Rapids contact for it. Read the AccessATop page for truck applications and bed-length notes.
Stairlifts
Our Bruno Certified installers fit stairlifts for straight, curved and outdoor stairs in homes across Kent and Ottawa counties. Call and a free home measurement is usually set within 24 to 48 hours, with no travel charge, and you get a written quote before anything is ordered. Straight rails come from stock, while curved rails are made for your staircase in 4 to 6 weeks. The stairlifts page explains the Bruno Elan and Elite models and shows price guidance: straight from around $3,500 and curved from around $10,000, labor included.
Home accessibility
For getting in and out of the house, Grand Rapids sells and installs ramps and Bruno vertical platform lifts for porches and decks. We also sell lift chairs. Bathroom modifications and home elevators are a smaller part of what we do, so ask the store and we will explain what is possible. Lift chairs are on the lift chairs page; call (616) 698-9400 about ramps and platform lifts.
Permobil power wheelchair sales
Grand Rapids is the Permobil store for Clock Mobility, and our ATP (Assistive Technology Professional) is based here. We do not stock Permobil chairs; each F3, F5, M3, M5 Corpus or F5 Corpus VS chair is ordered to your specification after a seating evaluation with the ATP, so the chair matches your body, your home and how you get around. Learn about each model on the Permobil power wheelchairs page.
Permobil power wheelchair service and repair
If your Permobil chair needs a tune-up, a repair or a seating adjustment, Grand Rapids is one of our two Permobil service shops; the other is our Kalamazoo store in Portage. Bring the chair to Clay Ave SW and our technicians will diagnose the problem and quote the work before starting. Details are on the Permobil power wheelchairs page.
Paying for your equipment
We work with the VA process for eligible veterans, and we offer financing through BraunAbility Finance; current terms are on the financing page and come from BraunAbility’s website. We accept third-party payment. Clock Mobility is not accredited for commercial medical insurance, Medicare, or Medicaid. We do work with insurance companies on auto-accident and other third-party claims; ask the store how that applies to you.
Service area
We serve Grand Rapids, Wyoming, Kentwood, Grandville, Jenison, Hudsonville, Walker, Byron Center, Caledonia, Cascade, Ada, Rockford and Allendale.
Who you’ll work with
- A store manager who oversees the Grand Rapids store and the other three Clock locations.
- Van salespeople at our flagship store who walk you through BraunAbility and VMI conversions, trade-ins and delivery.
- Bruno Certified installers for stairlifts, platform lifts, ramps and the vehicle lifts fitted in our shop.
- Service technicians for wheelchair van conversions and Permobil power wheelchairs.
- Tom Charney, our ATP (Assistive Technology Professional), who is based at our Kalamazoo store in Portage and also does Permobil seating evaluations in Grand Rapids.
- Randy Koetje, the Grand Rapids contact for AccessATop.
Clock Mobility is a current NMEDA QAP (Quality Assurance Program) member.
Frequently asked questions
How do I get to the Grand Rapids store from US-131?
Take US-131 to Exit 76 for 68th St SW in Cutlerville. Head east on 68th St SW, then turn left (north) onto Clay Ave SW. Clock Mobility is on your right at 6700 Clay Ave SW.
Is there accessible parking and a step-free entrance on Clay Ave SW?
Yes. The Grand Rapids store at 6700 Clay Ave SW has accessible parking and an accessible entrance, as do all four Clock Mobility stores.
Will you come to my home in Rockford or Allendale to measure for a stairlift or ramp?
Yes. Stairlift, ramp and vertical platform lift quotes start with a home visit so we can measure and see how you use the space. The Grand Rapids store covers Rockford, Allendale and the other towns in its service area. Call (616) 698-9400 to set a time.
Can I bring my Permobil chair to Grand Rapids for repair?
Yes. Grand Rapids and our Kalamazoo store in Portage are the two Clock Mobility shops that service Permobil chairs. Call ahead so we can note the model and the problem, then bring the chair to 6700 Clay Ave SW. Same-day work depends on having the part in stock; motors, actuators and electronics come from the manufacturer, and installation is usually done within a day of the part arriving. We do not have service loaner chairs.
Does Clock Mobility bill Medicare or Medicaid for a Permobil chair?
Clock Mobility is not accredited for commercial medical insurance, Medicare, or Medicaid. We do work with the VA process, BraunAbility Finance and third-party payers, and with insurance companies on auto-accident claims. The ATP will explain the options at your evaluation.
Can I pick up a rental van at the Grand Rapids store on a Saturday?
Grand Rapids is a rental pickup location. Store hours are Monday to Friday, 8:00 am to 5:00 pm, and Saturday is by appointment, so ask for a Saturday pickup when you submit the rental request form and the store will confirm.
How long does wheelchair van service take in Grand Rapids?
Diagnostic turnaround in Grand Rapids is usually one business day, and routine maintenance is done the same day unless the store tells you otherwise when it books the visit. Call (616) 698-9400 or use the service page and tell us the van’s conversion (BraunAbility, VMI or other) and what you are noticing.
RON
GRAND RAPIDS STORE MANAGER
A mobility veteran, Ron not only runs the flagship Grand Rapids location, but oversees all 4 Clock Mobility locations. With almost 40 years of mobility industry experience on both the service and vehicle side, chances are he can assist you with all of your needs. Stop by and say hello to Ron anytime.
Contact the Grand Rapids Team
We would love to hear from you. Send the Grand Rapids team a message with the form below, or call (616) 698-9400.